The average hourly pay for a Customer Service Representative (CSR) with Sales skills in Surrey, British Columbia is C$14.48.
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What Do Customer Service Representative (CSR)s Do?
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
Customer Service Representative (CSR) Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
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Customer Service Representative (CSR)
Senior Customer Service Representative (...
Somewhat common (8 - 20%)
Customer Service Representative (CSR) Job Listings
What Are Popular Skills for Customer Service Representative (CSR)s?
Skills in Customer Service, Problem Solving, Customer Relations, Data Entry and Call Center Operations are correlated to pay that is above average.
Pay Difference by Location
Employees with Customer Service Representative (CSR) in their job title in Montréal, Québec earn an average of 24.1% more than the national average. These job titles also find higher than average salaries in Calgary, Alberta (13.7% more) and Toronto, Ontario (2.5% more). The lowest salaries can be found in Winnipeg, Manitoba (12.5% less), Ottawa, Ontario (8.6% less) and Mississauga, Ontario (0.9% less).
Years of Experience
This data is based on 5 survey responses.
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