Average Customer Service Representative (CSR) with Sales Skills Hourly Pay in Canada

C$14.34
Avg. Hourly RateShow Salary
C$1,020
Bonus
C$2,750
Commission
C$450
Profit Sharing
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The average hourly pay for a Customer Service Representative (CSR) with Sales skills in Canada is C$14.34.
10%
C$11.33
10%
C$14.34
50%
C$18.75
90%
90%
MEDIAN C$14.34
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United States (change)
Hourly Rate
C$11 - C$19
Bonus
C$350 - C$4,122
Profit Sharing
C$125 - C$7,000
Commission
C$705 - C$9,804
Total Pay
C$24,147 - C$44,913

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Job Description for Customer Service Representative (CSR)

Popular Employer Salaries for Customer Service Representative (CSR)

The top respondents for the job title Customer Service Representative (CSR) are from the companies BMO - Bank of Montreal, TD Canadatrust and Canadian Imperial Bank of Commerce (CIBC). Reported salaries are highest at TD Canadatrust where the average pay is C$15.92. Other companies that offer high salaries for this role include BMO Financial Group and Scotia Bank, earning around C$15.20 and C$15.16, respectively. National Money Mart pays the lowest at around C$13.66. Canadian Imperial Bank of Commerce (CIBC) and BMO - Bank of Montreal also pay on the lower end of the scale, paying C$14.27 and C$14.85, respectively.

Career Paths

Explore the most common career paths for Customer Service Representative (CSR). Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Representative (CSR)
Senior Customer Service Representative (...
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Representative (CSR) Job Listings

Popular Skills for Customer Service Representative (CSR)

Skills in Customer Service, Problem Solving, Customer Relations, Data Entry and Call Center Operations are correlated to pay that is above average.

Pay by Experience Level for Customer Service Representative (CSR)

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$14.33 based on 26 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of C$14.20 based on 276 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$14.58 based on 149 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$14.71 based on 111 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$15.
Employees with Customer Service Representative (CSR) in their job title in Montréal, Québec earn an average of 22.6% more than the national average. These job titles also find higher than average salaries in Calgary, Alberta (9.1% more) and Toronto, Ontario (2.5% more). The lowest salaries can be found in Winnipeg, Manitoba (10.9% less), Ottawa, Ontario (5.8% less) and Mississauga, Ontario (1.2% less).

Years of Experience

This data is based on 606 survey responses.
Entry Level
4.3%
Early Career
45.5%
Mid Career
24.6%
Experienced
18.3%
Late Career
7.3%