The average hourly pay for a Customer Service Representative (CSR) with Office Administration skills in Vancouver, British Columbia is C$15.43.
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C$11 - C$20
C$0 - C$1,000
C$24,111 - C$44,165
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
Customer Service Representative (CSR) Tasks
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Explore the most common career paths for Customer Service Representative (CSR). Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Representative (CSR)
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Representative (CSR) Job Listings
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Popular Skills for Customer Service Representative (CSR)
Avg. Hourly Rate
Skills in Call Center Operations are correlated to pay that is above average. Skills that pay less than market rate include Data Entry, Problem Solving, Customer Relations and Customer Service.
Pay by Experience Level for Customer Service Representative (CSR)
An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$17.00 based on 15 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$15.00 based on 6 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Representative (CSR) in their job title in Edmonton, Alberta earn an average of 16.6% more than the national average. These job titles also find higher than average salaries in Calgary, Alberta (3.0% more) and Toronto, Ontario (2.0% more). The lowest salaries can be found in Ottawa, Ontario (16.3% less), Winnipeg, Manitoba (9.3% less) and Brampton, Ontario (2.3% less).
Years of Experience
This data is based on 21 survey responses.
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