Customer Service Representative (CSR) in Vancouver, British Columbia Salary (Canada)

The average rate for a Customer Service Representative (CSR) in Vancouver, British Columbia is C$14.68 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. The highest paying skills associated with this job are Customer Relationship Management (CRM), Insurance, and Call center operations.

C$30,275 - C$49,994
C$30K
C$39K
C$50K
MEDIAN: C$38,763
10%
50%
90%
C$10.91 - C$20.12
C$11
C$15
C$20
MEDIAN: C$14.63
10%
50%
90%
C$0C$49K
Salary C$30,275 - C$49,994
Bonus C$974 - C$4,989
Profit Sharing C$1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,726 - C$48,102
  • Country: Canada
  • Currency: CAD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 54
Hourly Data C$0C$31
Hourly Rate C$10.91 - C$20.12
Overtime C$24.49
Annual Data C$0C$48K
Bonus C$974 - C$4,989
Profit Sharing C$1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,726 - C$48,102
  • Country: United States
  • Currency: CAD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 98

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of C$32,000 based on 91 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$36,000 based on 37 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$36,000 based on 19 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$40,000 based on 10 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
76 %
Male
24 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.
Less than 1 year
11%
1-4 years
54%
5-9 years
20%
10-19 years
14%
20 years or more
1%

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲23%

▲11%

▲10%

National Average
C$32,000

▼2%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲24%

Insurance
▲24%



Microsoft Word
▲5%

▲4%


▲1%

National Average
C$32,000



Microsoft Office
▼1%

Microsoft Excel
▼1%

Office Administration
▼1%

Computer Service
▼2%

▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
11%
1-4 years
54%
5-9 years
20%
10-19 years
14%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 66%
vision benefits
Vision: 50%
no benefits
None: 24%