The average salary for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills in Vancouver, British Columbia is C$38,777.
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C$32k - C$46k
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
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Popular Skills for Customer Service Representative (CSR)
Call Center Operations
Skills in Customer Service and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations, Problem Solving and Customer Relations.
Pay by Experience Level for Customer Service Representative (CSR)
An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$39,150 based on 18 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$0 based on 6 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Representative (CSR) in their job title in Edmonton, Alberta earn an average of 28.3% more than the national average. These job titles also find higher than average salaries in Calgary, Alberta (13.7% more) and Winnipeg, Manitoba (9.6% more). The lowest salaries can be found in Montréal, Québec (10.8% less), Toronto, Ontario (5.8% less) and Ottawa, Ontario (3.3% less).
Years of Experience
This data is based on 24 survey responses.
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