The average salary for a Customer Service Representative (CSR) with Customer Service skills in Mississauga, Ontario is C$40,984.
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
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Popular Skills for Customer Service Representative (CSR)
Call Center Operations
Skills in Problem Solving are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office, Call Center Operations, Customer Relations and Data Entry.
Pay by Experience Level for Customer Service Representative (CSR)
An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$38,524 based on 7 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of C$39,276 based on 59 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$40,070 based on 34 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$45,432 based on 36 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$44,485.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Representative (CSR) in their job title in Calgary, Alberta earn an average of 6.3% more than the national average. These job titles also find higher than average salaries in Edmonton, Alberta (4.3% more) and Brampton, Ontario (0.8% more). The lowest salaries can be found in Winnipeg, Manitoba (14.4% less), Vancouver, British Columbia (5.1% less) and Toronto, Ontario (4.6% less).
Years of Experience
This data is based on 149 survey responses.
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