Average Customer Service Representative (CSR) with Customer Service Skills Hourly Pay in Canada

C$15.22
Avg. Hourly RateShow Salary
C$1,044
Bonus
C$1,517
Commission
C$1,020
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Customer Service Representative (CSR) with Customer Service skills in Canada is C$15.22.
10%
CA$11.78
MEDIAN
CA$15.22
90%
CA$20.28
Is Customer Service Representative (CSR) your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Hourly Rate
C$12 - C$20
Bonus
C$239 - C$3,960
Profit Sharing
C$251 - C$4,861
Commission
C$306 - C$8,054
Total Pay
C$25,928 - C$48,375
Find your market worth – how it works:
Tell us about your job and pay factors like skills and educationTell us about your job and pay factors like skills and education
Find your market worth with a report tailored to youFind your market worth with a report tailored to you
Negotiate your pay with confidenceNegotiate your pay with confidence

Job Description for Customer Service Representative (CSR)

Popular Employer Salaries for Customer Service Representative (CSR)

The top respondents for the job title Customer Service Representative (CSR) are from the companies Canadian Imperial Bank of Commerce (CIBC), TD Canadatrust and Scotiabank. Reported salaries are highest at TD Canadatrust where the average pay is C$16.31. Other companies that offer high salaries for this role include BMO - Bank of Montreal and Scotiabank, earning around C$15.73 and C$15.44, respectively. National Money Mart pays the lowest at around C$13.74. BMO Financial Group and Canadian Imperial Bank of Commerce (CIBC) also pay on the lower end of the scale, paying C$14.91 and C$15.29, respectively.

Customer Service Representative (CSR) Job Listings

Search for more jobs
Search

Popular Skills for Customer Service Representative (CSR)

Skills in Problem Solving, Customer Relations and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Phone Support and Call Center Operations.

Pay by Experience Level for Customer Service Representative (CSR)

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$14.40 based on 155 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of C$14.92 based on 1,200 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$15.53 based on 595 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$16.20 based on 554 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$17.
Employees with Customer Service Representative (CSR) in their job title in Edmonton, Alberta earn an average of 8.3% more than the national average. These job titles also find higher than average salaries in Calgary, Alberta (6.5% more) and Mississauga, Ontario (4.1% more). The lowest salaries can be found in Winnipeg, Manitoba (10.8% less).

Years of Experience

This data is based on 2,779 survey responses.
Entry Level
5.6%
Early Career
43.2%
Mid Career
21.4%
Experienced
19.9%
Late Career
9.9%