C$50,344
Avg. Base Salary (CAD)
/ year
Avg. Base Salary (CAD)
10%
CA$39k
MEDIAN
CA$50k
90%
CA$65k
The average salary for a Customer Service Team Leader is C$50,344
Base Salary
C$39k - C$65k
Bonus
C$514 - C$6k
Profit Sharing
C$639 - C$5k
Commission
C$0 - C$1k
Total Pay
C$31k - C$65k
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What is the Pay by Experience Level for Customer Service Team Leaders?
What Do Customer Service Team Leaders Do?
Customer Service Team Leader Tasks
- Lead a team of customer service representatives, define standards, and determine goals or objectives.
- Handle customer inquiries.
- Train existing and new employees in topics such as safety, standards, and team language.
- Research and follow up on account or service problems to identify and solve root causes.
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Job Satisfaction for Customer Service Team Leader
Based on 93 responses, the job of Customer Service Team Leader has received a job satisfaction rating of 3.48 out of 5. On average, Customer Service Team Leaders are satisfied with their job.
Gender Breakdown
Female
64.4%
Male
35.6%
This data is based on 247 survey responses. Learn more about the gender pay gap.
Common Health Benefits
Medical
83%
Dental
77%
Vision
62%
None