Average Customer Service Team Leader Salary in Canada

C$50,344
Avg. Base Salary (CAD)
10%
CA$39k
MEDIAN
CA$50k
90%
CA$65k

The average salary for a Customer Service Team Leader is C$50,344

Base Salary
C$39k - C$65k
Bonus
C$514 - C$6k
Profit Sharing
C$639 - C$5k
Commission
C$0 - C$1k
Total Pay
C$31k - C$65k
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What is the Pay by Experience Level for Customer Service Team Leaders?

What Do Customer Service Team Leaders Do?

Customer Service Team Leader Tasks
  • Lead a team of customer service representatives, define standards, and determine goals or objectives.
  • Handle customer inquiries.
  • Train existing and new employees in topics such as safety, standards, and team language.
  • Research and follow up on account or service problems to identify and solve root causes.
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Job Satisfaction for Customer Service Team Leader

3.5 out of 5
(93)
Satisfied
118Reviews
Based on 93 responses, the job of Customer Service Team Leader has received a job satisfaction rating of 3.48 out of 5. On average, Customer Service Team Leaders are satisfied with their job.

Gender Breakdown

Female
64.4%
Male
35.6%
This data is based on 247 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

83%

Dental

77%

Vision

62%

None

15%