Average Customer Support Specialist Salary in Canada

C$42,572
Avg. SalaryShow Hourly Rate
C$2,000
Bonus
C$14,800
Commission
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for a Customer Support Specialist in Canada is C$42,572.
10%
C$36k
10%
C$43k
50%
C$57k
90%
90%
MEDIAN C$42,572
Is Customer Support Specialist your job title? Get a personalized salary report!
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
C$36k - C$57k
Bonus
C$964 - C$6k
Commission
C$0 - C$15k
Total Pay
C$33k - C$58k

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Customer Support Specialist

Customer Support Specialist Tasks
  • Work with customers to resolve tickets, following protocols.
  • Record and document interactions, problems, and resolutions.
  • Triage requests and send to other staff where appropriate.
  • Update user documentation and frequently asked questions.

Career Paths

Explore the most common career paths for Customer Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Support Specialist
System Administrator, Windows Server
Research & Development (R&D) Technician
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Support Specialist Job Listings

Popular Skills for Customer Support Specialist

Skills that pay less than market rate include Microsoft Office, Account Management, Customer Relationship Management (CRM), Oral / Verbal Communication and Customer Service.

Pay by Experience Level for Customer Support Specialist

An entry-level Customer Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$39,674 based on 9 salaries. An early career Customer Support Specialist with 1-4 years of experience earns an average total compensation of C$41,923 based on 63 salaries. A mid-career Customer Support Specialist with 5-9 years of experience earns an average total compensation of C$43,635 based on 32 salaries. An experienced Customer Support Specialist with 10-19 years of experience earns an average total compensation of C$49,290 based on 28 salaries.
Employees with Customer Support Specialist in their job title in Vancouver, British Columbia earn an average of 14.6% more than the national average. These job titles also find higher than average salaries in Oakville, Ontario (10.4% more) and Mississauga, Ontario (5.9% more). The lowest salaries can be found in Montréal, Québec (9.2% less), Ottawa, Ontario (6.0% less) and Toronto, Ontario (0.2% less).

Years of Experience

This data is based on 132 survey responses.
Entry Level
6.8%
Early Career
47.7%
Mid Career
24.2%
Experienced
21.2%

Related Job Salaries

C$37k - C$69k
C$26k - C$69k
C$37k - C$78k
C$12k - C$42k
C$28k - C$44k