A Desktop Support Technician earns an average salary of C$46,605 per year. People in this job generally don't have more than 20 years' experience.

C$35,515 - C$62,143
C$36K
C$46K
C$62K
MEDIAN: C$46,219
10%
50%
90%
C$14.45 - C$27.54
C$14
C$20
C$28
MEDIAN: C$20.11
10%
50%
90%
C$0C$62K
Salary C$35,515 - C$62,143
Bonus C$0.00 - C$4,069
Profit Sharing C$0.00 - C$2,061
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$32,610 - C$61,103
  • Country: Canada
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 214
Hourly Data C$0C$43
Hourly Rate C$14.45 - C$27.54
Overtime C$28.91 - C$43.02
Annual Data C$0C$61K
Bonus C$0.00 - C$4,069
Profit Sharing C$0.00 - C$2,061
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$32,610 - C$61,103
  • Country: United States
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 127

Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.

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Desktop Support Technician Tasks

  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

Common Career Paths for Desktop Support Technician


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Desktop Support Technician Job Listings

Popular Skills for Desktop Support Technician

Pay by Experience Level for Desktop Support Technician

Pay by Experience for a Desktop Support Technician has a positive trend. An entry-level Desktop Support Technician with less than 5 years of experience can expect to earn an average total compensation of C$42,000 based on 106 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Desktop Support Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$47,000 based on 63 salaries. An experienced Desktop Support Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$51,000 based on 53 salaries. A Desktop Support Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$49,000 based on 10 salaries.

Pay Difference by Location

National Average: C$45,548

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Desktop Support Technician

Gender

Female
10 %
Male
90 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 43 votes.
Less than 1 year
3%
1-4 years
40%
5-9 years
27%
10-19 years
25%
20 years or more
5%

Experience Affects Desktop Support Technician Salaries

▲13%

▲8%

▲3%

National Average
C$46,000

▼7%

Skills That Affect Desktop Support Technician Salaries



Help Desk / Desktop Support (Tier 2)
▲1%

Problem Solving
▲1%

Windows Operating System General Use
▲1%

National Average
C$46,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 43 votes.

Gender

Female
10 %
Male
90 %

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
27%
10-19 years
25%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 71%
vision benefits
Vision: 62%
no benefits
None: 20%