A Front Office Manager in Toronto, Ontario earns an average salary of C$45,775 per year. People in this job generally don't have more than 20 years' experience.

C$37,788 - C$67,172
C$38K
C$50K
C$67K
MEDIAN: C$50,028
10%
50%
90%
C$0C$71K
Salary C$37,788 - C$67,172
Bonus C$5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,874 - C$71,891
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 22

Job Description for Front Office Manager

A front office manager is a hands-on leadership role in which the manager oversee a variety of employees' performance, ensuring that they interacting with customers professionally and in line with company policy. The front office manager should also be able to effectively handle problems such as customer complaints or disputes among subordinates. In addition to day-to-day oversight, this individual must develop strategies to increase employee morale and customer satisfaction. They also must be able to communicate effectively with staff effectively and report to their superiors.

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Front Office Manager Tasks

  • Supervise, hire, train, and manage front office staff to ensure a fit to organizational quality standards.
  • Prepare budgets, forecast inventory needs, and manage special projects.
  • Report inventory and staffing problems along with customer complaints to senior management.
  • Monitor hotel facilities and employee behaviors to ensure safe, clean, courteous customer service.

Front Office Manager Job Listings

Key Stats for Front Office Manager

Gender

Female
55 %
Male
45 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
16%
5-9 years
44%
10-19 years
28%
20 years or more
12%

Experience Affects Front Office Manager Salaries

National Average
C$49,000

▼1%

Mid-Career
▼13%

Skills That Affect Front Office Manager Salaries

National Average
C$49,000

Customer Relations
▼6%

Customer Service
▼9%

Customer Relationship Management (CRM)
▼19%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

1-4 years
16%
5-9 years
44%
10-19 years
28%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 50%
vision benefits
Vision: 50%
no benefits
None: 31%