The average hourly pay for a Front Office Supervisor in Canada is C$16.06.
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C$14 - C$21
C$29,078 - C$52,721
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Job Description for Front Office Supervisor
The front desk of a hotel is often the first point of contact for guests, as well as the place guests go to resolve issues and ask questions. It is the job of the front office supervisor to ensure the satisfaction of all guests both by directly attending to their needs as they arise, as well as by coordinating housekeeping, cooking, and valet staff (if applicable) to maintain the smooth operation of all guest services. Additionally, the front office supervisor usually handles many operational du…Read more
Front Office Supervisor Tasks
- Process and check in all clients, and verify identity and payment over the phone or in person.
- Maintain room schedules and maintenance records.
- Lead staff meetings and evaluations, including setting standards and training new hires.
- Track, process, and balance all receipts and accounting information.
- Provide directions and timing information to clients, set expectations, and provide excellent customer service.
Job Satisfaction for Front Office Supervisor
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Popular Skills for Front Office Supervisor
Avg. Hourly Rate
Skills in People Management and Problem Solving are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
Pay by Experience Level for Front Office Supervisor
An early career Front Office Supervisor with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$15.75 based on 10 salaries. A mid-career Front Office Supervisor with 5-9 years of experience earns an average total compensation of C$19.52 based on 10 salaries.
Years of Experience
This data is based on 20 survey responses.
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