Average Customer Service Manager Salary in Canada

C$59,149
Avg. Base Salary (CAD)
10%
CA$42k
MEDIAN
CA$59k
90%
CA$82k

The average salary for a Customer Service Manager is C$59,149

Base Salary
C$42k - C$82k
Bonus
C$959 - C$12k
Profit Sharing
C$497 - C$5k
Commission
C$4k - C$47k
Total Pay
C$33k - C$84k
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What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
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Job Satisfaction for Customer Service Manager

3.5 out of 5
(165)
Highly Satisfied
178Reviews
Based on 165 responses, the job of Customer Service Manager has received a job satisfaction rating of 3.53 out of 5. On average, Customer Service Managers are highly satisfied with their job.

Gender Breakdown

Female
66.8%
Male
32.8%
Prefer to self-define
0.4%
This data is based on 500 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

78%

Dental

71%

Vision

56%

None

22%