A Help Desk Supervisor earns an average salary of C$54,209 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.

C$41,759 - C$70,646
C$42K
C$54K
C$71K
MEDIAN: C$54,457
10%
50%
90%
C$0C$71K
Salary C$41,759 - C$70,646
Bonus C$4,550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$39,844 - C$71,082
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 34

Job Description for Help Desk Supervisor

Help desk supervisors manage and oversee the help desk staff of the company they're working for. They provide technical help, supervise and coordinate group projects, and install any computer hardware and antivirus software. They also perform day-to-day help desk tasks, including answering questions and providing customer service. Help desk supervisors typically hire and train new employees in addition to managing the existing staff.

Read More...

Help Desk Supervisor Tasks

  • Hire, review, and fire non-management employees.
  • Plan, direct, and coordinate of the internal information technology help desk.
  • Perform extensive customer communication.
  • Oversee servicing of a range of equipment from workstations to servers to networks.
  • Plan, direct and coordinate daily activities of a department/group/team.

Help Desk Supervisor Job Listings

Key Stats for Help Desk Supervisor

Gender

Female
23 %
Male
77 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.
1-4 years
32%
5-9 years
24%
10-19 years
45%

Experience Affects Help Desk Supervisor Salaries

Mid-Career
▲17%

Experienced
▲2%

National Average
C$54,000

Entry-Level
▼11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.

Gender

Female
23 %
Male
77 %

Years of Experience

1-4 years
32%
5-9 years
24%
10-19 years
45%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 93%
vision benefits
Vision: 73%
no benefits
None: 7%