Information Technology (IT) Support Specialist in Calgary Salary (Canada)

The average salary for an Information Technology (IT) Support Specialist in Calgary, Alberta is C$49,424 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

C$38,974 - C$82,223
C$39K
C$50K
C$82K
MEDIAN: C$49,866
10%
50%
90%
C$20.35 - C$32.43
C$30
MEDIAN: C$29.66
50%
C$0C$84K
Salary C$38,974 - C$82,223
Bonus C$3,000
Profit Sharing C$1,550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$38,946 - C$84,817
  • Country: Canada
  • Currency: CAD
  • Updated: 9 Jan 2018
  • Individuals Reporting: 34
Hourly Data C$0C$32
Hourly Rate C$29.66
Annual Data C$0C$84K
Bonus C$3,000
Profit Sharing C$1,550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$38,946 - C$84,817
  • Country: United States
  • Currency: CAD
  • Updated: 9 Jan 2018
  • Individuals Reporting: 8

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Information Technology (IT) Support Specialist Job Listings

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of C$48,000 based on 12 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$58,000 based on 13 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$68,000 based on 11 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$63,000 based on 9 salaries.

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
20 %
Male
80 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
2%
1-4 years
45%
5-9 years
17%
10-19 years
17%
20 years or more
19%

Experience Affects Information Technology (IT) Support Specialist Salaries

Experienced
▲33%

Late-Career
▲24%

Mid-Career
▲14%

National Average
C$51,000

▼5%

Skills That Affect Information Technology (IT) Support Specialist Salaries

National Average
C$51,000


Help Desk / Desktop Support (Tier 2)
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
20 %
Male
80 %

Years of Experience

Less than 1 year
2%
1-4 years
45%
5-9 years
17%
10-19 years
17%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 83%
vision benefits
Vision: 66%
no benefits
None: 7%