Information Technology (IT) Support Specialist in Ottawa, Ontario Salary (Canada)

An Information Technology (IT) Support Specialist in Ottawa, Ontario earns an average salary of C$49,910 per year. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on pay for this job.

C$30,304 - C$70,957
C$30K
C$50K
C$71K
MEDIAN: C$49,985
10%
50%
90%
C$14.90 - C$26.53
C$22
MEDIAN: C$22.00
50%
C$0C$71K
Salary C$30,304 - C$70,957
Profit Sharing C$1,400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,130 - C$71,091
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 17
Hourly Data C$0C$26
Hourly Rate C$22.00
Overtime C$12.00
Annual Data C$0C$71K
Profit Sharing C$1,400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,130 - C$71,091
  • Country: United States
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 8

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Information Technology (IT) Support Specialist Job Listings

Key Stats for Information Technology (IT) Support Specialist

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
4%
1-4 years
44%
5-9 years
20%
10-19 years
20%
20 years or more
12%

Experience Affects Information Technology (IT) Support Specialist Salaries

Experienced
▲21%

Mid-Career
▲6%

National Average
C$50,000

Entry-Level
▼23%

Skills That Affect Information Technology (IT) Support Specialist Salaries

Systems Troubleshooting
▲8%

National Average
C$50,000

Help Desk / Desktop Support (Tier 2)
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
20%
10-19 years
20%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 76%
vision benefits
Vision: 53%
no benefits
None: 18%