Entry-Level Information Technology (IT) Support Specialist Salary (Canada)

The average salary for an Entry-Level Information Technology (IT) Support Specialist is C$45,473 per year.

C$34,180 - C$58,666
C$34K
C$44K
C$59K
MEDIAN: C$43,774
10%
50%
90%
C$14.23 - C$27.89
C$14
C$20
C$28
MEDIAN: C$19.69
10%
50%
90%
C$0C$59K
Salary C$34,180 - C$58,666
Bonus C$96.96 - C$4,949
Profit Sharing C$1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$32,689 - C$59,090
  • Country: Canada
  • Currency: CAD
  • Updated: 4 Jan 2018
  • Individuals Reporting: 238
Hourly Data C$0C$46
Hourly Rate C$14.23 - C$27.89
Overtime C$11.84 - C$46.49
Annual Data C$0C$59K
Bonus C$96.96 - C$4,949
Profit Sharing C$1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$32,689 - C$59,090
  • Country: United States
  • Currency: CAD
  • Updated: 4 Jan 2018
  • Individuals Reporting: 89

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Information Technology (IT) Support Specialist Job Listings

Pay Difference by Location

National Average: C$43,309

Larger city markers indicate a job is popular in that location.

Information Technology (IT) Support Specialist Advice

Q: What do you wish you knew about your job when you first started out?

Information Technology (IT) Support Specialist in Toronto:
"Keep on reading and testing, testing, testing."
Requires lots of additional testing and home reading.

Information Technology (IT) Support Specialist in St. Catharines:
"Salary expectations."
Never understood how pay was determined for IT.

Information Technology (IT) Support Specialist in Calgary:
"Good Career."
It can be a high stress job but is also very rewarding.

Information Technology (IT) Support Specialist in Toronto:
"Stay Fluid and Flexible."
Try to keep a minimal base knowledge of emerging technologies appropriate for your company.

Information Technology (IT) Support Specialist in Kamloops:
Document, communicate & ask more questions. (to fully determine the situation/issues as well as in researching the solutions) Clarification of the issue, and re-stating the plan are both critical to making sure we're effectively helping people & solving issues...without causing additional stress or delays.

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
12 %
Male
88 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 50 votes.
Less than 1 year
6%
1-4 years
75%
5-9 years
19%

Skills That Affect Information Technology (IT) Support Specialist Salaries



National Average
C$43,000

Network Management / Administration
▼1%

Windows 2003 Server
▼6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 50 votes.

Gender

Female
12 %
Male
88 %

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 76%
vision benefits
Vision: 62%
no benefits
None: 15%