Sales Support Specialist in Toronto, Ontario Salary (Canada)
A Sales Support Specialist in Toronto, Ontario earns an average salary of C$47,426 per year. Most people with this job move on to other positions after 20 years in this career.
|Salary||C$34,521 - C$60,820|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|C$35,235 - C$62,448|
Job Description for Sales Support Specialist
Sales support specialists are responsible for providing support during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support. Specialists also escalate issues as necessary to supervisors or other department in their organization. They update records for customer interactions, assist with non-standard requests such as legacy customer support, and provide solutions across platforms for products or services.Read More...
Sales support specialists also maintain sales databases, including through removing unusable data. They create lists of potential clients and share their results with their department. Sales support specialists ensure accuracy of contracts about pricing details, and they may be the main point of contact for field representatives. One of their main responsibilities include tracking sales orders and aiding with shipping issues.
A high school diploma is necessary for this job. In addition, previous experience in a sales-related capacity may be preferred. These specialists must work well with other specialists in a team environment, but also perform efficiently by themselves. At all times, they should conduct themselves professionally as a liaison between their organization and external customers. Sales support specialists must also be highly organized and able to multitask on several projects at a time. (Copyright 2018 PayScale.com)
Sales Support Specialist Tasks
- Provides clerical support.
- May have a weekly or monthly performance quota for qualifying prospects.
- Follow-up with calls to prospective clients to provide additional product/services information.
- Acts as liaison between outside sales and customers by keeping in contact with prospective clients throughout the sale.
Sales Support Specialist Job Listings
Key Stats for Sales Support Specialist
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