Average Senior Customer Service Representative (CSR) Salary in Winnipeg, Manitoba

C$41,217
Avg. SalaryShow Hourly Rate
C$3,400
Bonus
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The average salary for a Senior Customer Service Representative (CSR) in Winnipeg, Manitoba is C$41,217.
10%
C$29k
10%
C$41k
50%
C$59k
90%
90%
MEDIAN C$41,217
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United States (change)
Salary
C$29k - C$59k
Bonus
C$0 - C$3k
Total Pay
C$25k - C$60k

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Job Description for Senior Customer Service Representative (CSR)

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

Career Paths

Explore the most common career paths for Senior Customer Service Representative (CSR). Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Senior Customer Service Representative (CSR)
Customer Service Representative (CSR)
Administrative Assistant
Office Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Senior Customer Service Representative (CSR) Job Listings

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Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

An experienced Senior Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$55,000 based on 5 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$40,494.
Employees with Senior Customer Service Representative (CSR) in their job title in Edmonton, Alberta earn an average of 43.9% more than the national average. These job titles also find higher than average salaries in Calgary, Alberta (15.9% more) and Ottawa, Ontario (12.2% more).

Years of Experience

This data is based on 11 survey responses.
Experienced
45.5%
Late Career
54.5%

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