Support Analyst, Information Technology (IT) in Edmonton, Alberta Salary (Canada)

A Support Analyst, Information Technology (IT) in Edmonton, Alberta earns an average salary of C$46,452 per year. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on pay for this job. A skill in Windows 2003 Server is associated with high pay for this job.

C$40,339 - C$78,391
C$40K
C$57K
C$78K
MEDIAN: C$57,325
10%
50%
90%
C$18.00 - C$28.50
C$21
MEDIAN: C$21.36
50%
C$0C$78K
Salary C$40,339 - C$78,391
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$37,820 - C$77,951
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 18
Hourly Data C$0C$42
Hourly Rate C$21.36
Overtime C$42.00
Annual Data C$0C$77K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$37,820 - C$77,951
  • Country: United States
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 9

Job Description for Support Analyst, Information Technology (IT)

A support information technology (IT) analyst is responsible for much of the day-to-day technical support and development in a business or corporate setting. These analysts respond to problems and complaints from other departments regarding the quality of their technological systems (such as computers and phones). In addition to solving current problems, support IT analysts develop strategies for improving technologies to avoid problems in the future or to improve technology-related performance. A typical day for a support IT analyst includes visiting sites of concern within the company and resolving any technological problems, as well as developing strategies to prevent future problems.

Read More...

Support Analyst, Information Technology (IT) Tasks

  • Troubleshoot issue requests and maintain inventory.
  • Collaborate with other IT teams on new projects.
  • Determine and execute changes to hardware, software, applications, or systems.

Support Analyst, Information Technology (IT) Job Listings

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
9 %
Male
91 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
7%
1-4 years
37%
5-9 years
33%
10-19 years
19%
20 years or more
4%

Experience Affects Support Analyst, Information Technology (IT) Salaries

Experienced
▲14%

National Average
C$52,000

Mid-Career
▼8%

Entry-Level
▼17%

Skills That Affect Support Analyst, Information Technology (IT) Salaries

Windows 2003 Server
▲6%

National Average
C$52,000

Windows Support
▼16%

Active Directory
▼16%

Microsoft Office
▼16%

Troubleshooting
▼18%

Microsoft Active Directory
▼18%

Windows Operating System General Use
▼25%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
9 %
Male
91 %

Years of Experience

Less than 1 year
7%
1-4 years
37%
5-9 years
33%
10-19 years
19%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 71%
vision benefits
Vision: 57%
no benefits
None: 14%