Support Analyst, Information Technology (IT) with Information Technology (IT) Support Skills Salary (Canada)

A Support Analyst, Information Technology (IT) with Information Technology (IT) Support skills earns an average salary of C$46,432 per year. Most people with this job move on to other positions after 20 years in this field.

C$38,000 - C$68,414
C$38K
C$48K
C$68K
MEDIAN: C$47,960
10%
50%
90%
C$16.37 - C$35.51
C$16
C$22
C$36
MEDIAN: C$21.79
10%
50%
90%
C$0C$70K
Salary C$38,000 - C$68,414
Bonus C$0.00 - C$6,904
Profit Sharing C$1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,611 - C$70,903
  • Country: Canada
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 109
Hourly Data C$0C$50
Hourly Rate C$16.37 - C$35.51
Overtime C$37.66
Annual Data C$0C$70K
Bonus C$0.00 - C$6,904
Profit Sharing C$1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,611 - C$70,903
  • Country: United States
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 34

Job Description for Support Analyst, Information Technology (IT)

A support information technology (IT) analyst is responsible for much of the day-to-day technical support and development in a business or corporate setting. These analysts respond to problems and complaints from other departments regarding the quality of their technological systems (such as computers and phones). In addition to solving current problems, support IT analysts develop strategies for improving technologies to avoid problems in the future or to improve technology-related performance. A typical day for a support IT analyst includes visiting sites of concern within the company and resolving any technological problems, as well as developing strategies to prevent future problems.

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Support Analyst, Information Technology (IT) Tasks

  • Determine and execute changes to hardware, software, applications, or systems.
  • Collaborate with other IT teams on new projects.
  • Troubleshoot issue requests and maintain inventory.

Support Analyst, Information Technology (IT) Job Listings

Pay by Experience Level for Support Analyst, Information Technology (IT)

Pay by Experience for a Support Analyst, Information Technology (IT) has a positive trend. An entry-level Support Analyst, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of C$44,000 based on 44 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Analyst, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$48,000 based on 26 salaries. An experienced Support Analyst, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$56,000 based on 19 salaries. A Support Analyst, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$67,000 based on 8 salaries.

Pay Difference by Location

National Average: C$48,238

Larger city markers indicate a job is popular in that location.

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
22 %
Male
78 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.
Less than 1 year
4%
1-4 years
38%
5-9 years
27%
10-19 years
22%
20 years or more
8%

Experience Affects Support Analyst, Information Technology (IT) Salaries

Late-Career
▲38%

Experienced
▲17%

National Average
C$48,000

Mid-Career
▼1%

Entry-Level
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
4%
1-4 years
38%
5-9 years
27%
10-19 years
22%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 86%
vision benefits
Vision: 74%
no benefits
None: 10%