Experienced Support Analyst, Information Technology (IT) Salary (Canada)

An Experienced Support Analyst, Information Technology (IT) earns an average salary of C$58,399 per year.

C$44,417 - C$80,685
C$44K
C$59K
C$81K
MEDIAN: C$58,607
10%
50%
90%
C$17.91 - C$45.35
C$18
C$28
C$45
MEDIAN: C$28.50
10%
50%
90%
C$0C$82K
Salary C$44,417 - C$80,685
Bonus C$513 - C$8,709
Profit Sharing C$3,233
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$43,903 - C$82,899
  • Country: Canada
  • Currency: CAD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 121
Hourly Data C$0C$49
Hourly Rate C$17.91 - C$45.35
Overtime C$38.76
Annual Data C$0C$82K
Bonus C$513 - C$8,709
Profit Sharing C$3,233
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$43,903 - C$82,899
  • Country: United States
  • Currency: CAD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 18

Job Description for Support Analyst, Information Technology (IT)

A support information technology (IT) analyst is responsible for much of the day-to-day technical support and development in a business or corporate setting. These analysts respond to problems and complaints from other departments regarding the quality of their technological systems (such as computers and phones). In addition to solving current problems, support IT analysts develop strategies for improving technologies to avoid problems in the future or to improve technology-related performance. A typical day for a support IT analyst includes visiting sites of concern within the company and resolving any technological problems, as well as developing strategies to prevent future problems.

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Support Analyst, Information Technology (IT) Tasks

  • Determine and execute changes to hardware, software, applications, or systems.
  • Collaborate with other IT teams on new projects.
  • Troubleshoot issue requests and maintain inventory.

Support Analyst, Information Technology (IT) Job Listings

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
25 %
Male
75 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 22 votes.
10-19 years
94%
20 years or more
6%

Skills That Affect Support Analyst, Information Technology (IT) Salaries

National Average
C$59,000

Troubleshooting
▼2%

Information Technology (IT) Support
▼5%

Active Directory
▼6%

Microsoft Office
▼13%

Windows Operating System General Use
▼13%

Windows 2003 Server
▼13%

SQL
▼13%

Windows Support
▼15%

Microsoft Active Directory
▼16%

Windows NT / 2000 / XP Networking
▼16%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 22 votes.

Gender

Female
25 %
Male
75 %

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 79%
vision benefits
Vision: 68%
no benefits
None: 12%