Technical Support Analyst in Vancouver, British Columbia Salary (Canada)

The average salary for a Technical Support Analyst in Vancouver, British Columbia is C$48,980 per year. Most people with this job move on to other positions after 20 years in this career.

C$41,626 - C$67,551
C$42K
C$51K
C$68K
MEDIAN: C$50,868
10%
50%
90%
C$0C$69K
Salary C$41,626 - C$67,551
Bonus C$495 - C$5,918
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$42,231 - C$69,015
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 32

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

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Technical Support Analyst Tasks

  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

Technical Support Analyst Job Listings

Key Stats for Technical Support Analyst

Gender

Female
11 %
Male
89 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
1-4 years
36%
5-9 years
30%
10-19 years
30%
20 years or more
3%

Experience Affects Technical Support Analyst Salaries

Experienced
▲10%

National Average
C$51,000

Mid-Career
▼6%

Entry-Level
▼7%

Skills That Affect Technical Support Analyst Salaries

National Average
C$51,000

Microsoft Exchange
▼8%

HTML
▼9%

Windows Operating System General Use
▼10%

Windows NT / 2000 / XP Networking
▼13%

Microsoft SQL Server
▼16%

Microsoft Office
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
11 %
Male
89 %

Years of Experience

1-4 years
36%
5-9 years
30%
10-19 years
30%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 92%
vision benefits
Vision: 65%
no benefits
None: