The average salary for a Technical Support Analyst in Canada is C$49,829.
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C$38k - C$66k
C$504 - C$5k
C$242 - C$5k
C$0 - C$750
C$37k - C$67k
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Job Description for Technical Support Analyst
A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technica…Read more
Technical Support Analyst Tasks
- Provide technical assistance to computer system and other technical equipment users.
- Perform general maintenance and repair of technical equipment.
- Install software and hardware applications.
Popular Employer Salaries for Technical Support Analyst
Explore the most common career paths for Technical Support Analyst. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Analyst
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Technical Support Analyst Job Listings
Popular Skills for Technical Support Analyst
Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2), Troubleshooting, Information Technology (IT) Support, Microsoft Office and Windows Operating System General Use.
Pay by Experience Level for Technical Support Analyst
An entry-level Technical Support Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$42,942 based on 21 salaries. An early career Technical Support Analyst with 1-4 years of experience earns an average total compensation of C$46,350 based on 184 salaries. A mid-career Technical Support Analyst with 5-9 years of experience earns an average total compensation of C$52,271 based on 107 salaries. An experienced Technical Support Analyst with 10-19 years of experience earns an average total compensation of C$56,425 based on 115 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$56,459.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Analyst in their job title in Edmonton, Alberta earn an average of 21.5% more than the national average. These job titles also find higher than average salaries in Calgary, Alberta (10.4% more) and Vancouver, British Columbia (6.4% more). The lowest salaries can be found in Mississauga, Ontario (8.3% less), Montréal, Québec (8.0% less) and Toronto, Ontario (0.0% less).
Years of Experience
This data is based on 453 survey responses.
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