A Technical Support Analyst earns an average salary of C$49,246 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.

C$38,351 - C$67,496
C$38K
C$50K
C$67K
MEDIAN: C$50,220
10%
50%
90%
C$12.85 - C$30.97
C$13
C$20
C$31
MEDIAN: C$20.41
10%
50%
90%
C$0C$69K
Salary C$38,351 - C$67,496
Bonus C$734 - C$5,045
Profit Sharing C$1,474
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,957 - C$69,039
  • Country: Canada
  • Currency: CAD
  • Updated: 11 Nov 2017
  • Individuals Reporting: 185
Hourly Data C$0C$51
Hourly Rate C$12.85 - C$30.97
Overtime C$17.75 - C$51.37
Annual Data C$0C$69K
Bonus C$734 - C$5,045
Profit Sharing C$1,474
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,957 - C$69,039
  • Country: United States
  • Currency: CAD
  • Updated: 11 Nov 2017
  • Individuals Reporting: 44

Common Career Paths for Technical Support Analyst


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Technical Support Analyst Job Listings

Popular Skills for Technical Support Analyst

Pay by Experience Level for Technical Support Analyst

Pay by Experience for a Technical Support Analyst has a positive trend. An entry-level Technical Support Analyst with less than 5 years of experience can expect to earn an average total compensation of C$44,000 based on 117 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$50,000 based on 78 salaries. An experienced Technical Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$55,000 based on 62 salaries. A Technical Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$56,000 based on 13 salaries.

Pay Difference by Location

National Average: C$49,695

Larger city markers indicate a job is popular in that location.

Technical Support Analyst Reviews

Q: What is it like working as a Technical Support Analyst?

Technical Support Analyst in Victoria:
"Stress Level."
Pros: Troubleshooting lots of things and can learn many things about the latest technology.
Cons: Talking over the phone for a long time and handling busy volume of customers.

Related Job Salaries

Key Stats for Technical Support Analyst

Gender

Female
22 %
Male
78 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 34 votes.
Less than 1 year
5%
1-4 years
38%
5-9 years
25%
10-19 years
26%
20 years or more
6%

Experience Affects Technical Support Analyst Salaries

▲13%

▲11%

▲1%

National Average
C$50,000

▼11%

Skills That Affect Technical Support Analyst Salaries

SQL
▲7%



National Average
C$50,000


Microsoft Office
▼1%

Network Management / Administration
▼1%

Microsoft Active Directory
▼2%

Internet Information Server (IIS)
▼3%

Cisco Networking
▼3%


▼6%

Linux
▼10%


Microsoft Access
▼12%

Visual Basic (VB)
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 34 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
25%
10-19 years
26%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 84%
vision benefits
Vision: 68%
no benefits
None: 7%