The average salary for a Customer Service Manager with People Management skills in Hong Kong is HK$450,000.
Customer Service Manager by
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What Do Customer Service Managers Do?
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
Customer Service Manager Job Listings
What Are Popular Skills for Customer Service Managers?
Skills in Customer Service, Problem Solving and Leadership are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM) and Team Leadership.
What is the Pay by Experience Level for Customer Service Managers?
A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of HK$464,516 based on 7 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of HK$415,000 based on 10 salaries.
Years of Experience
This data is based on 17 survey responses.