HK$353,749
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Customer Service Manager your job title? Find out what you're worth.

The average pay for a Customer Service Manager with Microsoft Office skills is {{pay}} per hour.

The average pay for a Customer Service Manager with Microsoft Office skills is HK$353,749 per year.

HK$0.00
10%
HK$0.00
50%
HK$0.00
90%
MEDIAN HK$0.00
HK$189k
10%
HK$354k
50%
HK$990k
90%
MEDIAN HK$353,749

Job Description for Customer Service Manager

A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer service manager may arrange for all of the employees to have extra training classes, which may be administered by someone else or directly by the manager.

Read More...

Customer Service Manager Job Listings

Pay Difference by Location

19%

National Average: HK$353,749

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Manager

Gender

Female
50 %
Male
50 %
1-4 years
20%
5-9 years
40%
10-19 years
40%

Gender

Female
50 %
Male
50 %

Years of Experience

1-4 years
20%
5-9 years
40%
10-19 years
40%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 75%
vision benefits
Vision: 25%
no benefits
None: