Average Customer Service Manager Salary in Hong Kong

HK$443,649
Avg. Base Salary (HKD)
10%
HK$38k
MEDIAN
HK$444k
90%
HK$633k

The average salary for a Customer Service Manager is HK$443,649

Base Salary
HK$38k - HK$633k
Bonus
HK$10k - HK$112k
Profit Sharing
HK$0 - HK$57k
Total Pay
HK$49k - HK$724k
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What is the Pay by Experience Level for Customer Service Managers?

What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
Find your market worth – how it works:

Gender Breakdown

Female
62.5%
Male
34.4%
Prefer to self-define
3.1%
This data is based on 32 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

84%

Dental

44%

Vision

4%

None

16%