HK$426,686
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

HK$50,868

Bonus

HK$11,000

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Customer Service Manager is {{pay}} per hour.

The average pay for a Customer Service Manager is HK$426,686 per year.

10%
HK$0.00
10%
HK$0.00
50%
HK$0.00
90%
90%
MEDIAN HK$0.00
10%
HK$244k
10%
HK$427k
50%
HK$712k
90%
90%
MEDIAN HK$426,686
HK$243,600 - HK$711,676
HK$240K
HK$430K
HK$710K
MEDIAN: HK$426,686
10%
50%
90%
HK$0HK$797K
Salary HK$243,600 - HK$711,676
Bonus HK$13,117 - HK$193,916
Profit Sharing HK$11,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$258,100 - HK$797,472
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 21 May 2019
  • Individuals Reporting: 54

Job Description for Customer Service Manager

A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer service manager may arrange for all of the employees to have extra training classes, which may be administered by someone else or directly by the manager.

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Customer Service Manager Pay By Employer

$0$79K

$27,731

$30,234

Food Lion
28 profiles
$32,822

$36,911

$55,751

$42,947

$41,860

Amazon.com Inc
11 profiles
$57,808

AT&T Inc.
11 profiles
$65,000

$31,883

Customer Service Manager Job Listings

Pay Difference by Location

National Average: HK$452,336

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Manager

Gender

Female
65 %
Male
30 %
1-4 years
9%
5-9 years
24%
10-19 years
54%
20 years or more
13%

Experience Affects Customer Service Manager Salaries

▲11%

National Average
HK$452,000

▼6%

Gender

Female
65 %
Male
30 %

Years of Experience

1-4 years
9%
5-9 years
24%
10-19 years
54%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 32%
vision benefits
Vision: 11%
no benefits
None: 14%