The average salary for a Mid-Career Customer Service Manager in Hong Kong is HK$487,788.
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Job Description for Customer Service Manager
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
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Pay by Experience Level for Customer Service Manager
An early career Customer Service Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of HK$339,706 based on 5 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of HK$513,886 based on 32 salaries. In their late career (20 years and higher), employees earn an average total compensation of HK$650,000.
Years of Experience
This data is based on 47 survey responses.
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