The average salary for a Customer Service Supervisor with Customer Service skills in Hong Kong is HK$222,870.
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HK$59k - HK$336k
HK$10k - HK$20k
HK$93k - HK$321k
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Job Description for Customer Service Supervisor
The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the …Read more
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Popular Skills for Customer Service Supervisor
Skills in Microsoft Office, Team Leadership, Customer Relations and Training are correlated to pay that is above average. Skills that pay less than market rate include People Management.
Pay by Experience Level for Customer Service Supervisor
An early career Customer Service Supervisor with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of HK$221,838 based on 6 salaries. A mid-career Customer Service Supervisor with 5-9 years of experience earns an average total compensation of HK$219,107 based on 6 salaries. An experienced Customer Service Supervisor with 10-19 years of experience earns an average total compensation of HK$312,000 based on 5 salaries.
Years of Experience
This data is based on 17 survey responses.
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