The average salary for a Customer Service Supervisor in Hong Kong is HK$234,715.
Customer Service Supervisor by
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What Do Customer Service Supervisors Do?
The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the …Read more
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Customer Service Supervisor
Assistant Manager, Customer Service
Somewhat common (8 - 20%)
Customer Service Supervisor Job Listings
What Are Popular Skills for Customer Service Supervisors?
Skills in Microsoft Office, Team Leadership and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include People Management and Customer Service.
What is the Pay by Experience Level for Customer Service Supervisors?
An early career Customer Service Supervisor with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of HK$221,228 based on 14 salaries. A mid-career Customer Service Supervisor with 5-9 years of experience earns an average total compensation of HK$223,721 based on 14 salaries. An experienced Customer Service Supervisor with 10-19 years of experience earns an average total compensation of HK$296,400 based on 15 salaries.
Years of Experience
This data is based on 43 survey responses.