€29,762
Avg. Salary
€10.60
Avg. Hourly Rate

Average additional compensation:

€1,500

Bonus

€9,500

Commission

What am I worth?
How should I pay?

The average pay for a Customer Service Supervisor is €10.60 per hour.

The average pay for a Customer Service Supervisor is €29,762 per year.

10%
€9.42
10%
€10.60
50%
€14.67
90%
90%
MEDIAN €10.60
10%
€24k
10%
€30k
50%
€43k
90%
90%
MEDIAN €29,762
€23,683 - €43,099
€24K
€30K
€43K
MEDIAN: €29,762
10%
50%
90%
€9.42 - €14.67
€9
€11
€15
MEDIAN: €10.60
10%
50%
90%
€0€43K
Salary €23,683 - €43,099
Bonus €196 - €4,596
Commission €9,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€20,195 - €39,909
  • Country: Ireland
  • Currency: EUR
  • Updated: 22 Apr 2019
  • Individuals Reporting: 76
Hourly Data €0€23
Hourly Rate €9.42 - €14.67
Hourly Tips €1.15
Overtime €14.72 - €23.03
Annual Data €0€39K
Bonus €196 - €4,596
Commission €9,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€20,195 - €39,909
  • Country: United States
  • Currency: EUR
  • Updated: 22 Apr 2019
  • Individuals Reporting: 92

Job Description for Customer Service Supervisor

The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the company’s products/services and the customers that are served. Customer communications is a regular part of this position.

Read More...
Customer Service Supervisor Tasks
  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.
  • Responsible for the staffing level of the department.
  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.

Customer Service Supervisor Pay By Employer

$0$79K

$27,641

$31,139

$22,864

$63,174

Sam's Club
41 profiles
$26,249

$26,256

CVS / Pharmacy
33 profiles
$25,155

$29,014

JCPenney
26 profiles
$31,896

Verizon Wireless
23 profiles
$52,326

Common Career Paths for Customer Service Supervisor


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Customer Service Supervisor Job Listings

Pay Difference by Location

6%

National Average: €25,083

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Supervisor

Gender

Female
72 %
Male
28 %
Less than 1 year
2%
1-4 years
49%
5-9 years
26%
10-19 years
18%
20 years or more
4%

Experience Affects Customer Service Supervisor Salaries

▲29%

▲3%

National Average
€25,000

▼10%

Skills That Affect Customer Service Supervisor Salaries



National Average
€25,000

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
2%
1-4 years
49%
5-9 years
26%
10-19 years
18%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 16%
dental benefits
Dental: 4%
vision benefits
Vision: 4%
no benefits
None: 82%