Avg. Base Salary (INR)
The average salary for a Customer Care Executive is ₹174,195
What is the Pay by Experience Level for Customer Care Executives?
An entry-level Customer Care Executive with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₹131,028 based on 8 salaries. An early career Customer Care Executive with 1-4 years of experience earns an average total compensation of ₹177,965 based on 12 …Read more
What Do Customer Care Executives Do?
Customer care executives' main function is to serve as customers' first point of contact for complaints, questions, requests, feedback, or any other needs; these professionals are essentially charged with managing relationships between clients and the company. Customer care executives are expected to employ a high level of professionalism in their conversations, apply thorough knowledge of their company's products and services, and respond quickly to requests and queries. When contacted for a …Read more
- Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
- Strategize the planning, developing and directing of the call center operations and customer service programs.