A Mid-Career Customer Service Associate earns an average salary of Rs 296,291 per year.

Rs 159,964 - Rs 468,770
Rs 160K
Rs 300K
Rs 470K
MEDIAN: Rs 296,168
10%
50%
90%
Rs 0Rs 484K
Salary Rs 159,964 - Rs 468,770
Bonus Rs 4,111 - Rs 122,554
Profit Sharing Rs 47,932
Commission Rs 63,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 159,964 - Rs 484,876
  • Country: India
  • Currency: INR
  • Updated: 10 Jan 2018
  • Individuals Reporting: 258

Job Description for Customer Service Associate

Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely fashion. Often, customer service associates need to sit for long periods at a time, and they must be able to speak on the phone for long periods of time. Other duties required of customer service associates might include to word processing, data entry and other light office duties such as copying and filing. Customer service associates should possess a friendly upbeat personality, and they should be motivated, passionate, and love working with people.

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Customer Service Associate Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Associate Job Listings

Pay Difference by Location

National Average: Rs 301,012

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Associate

Gender

Female
21 %
Male
79 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
5-9 years
94%
10-19 years
6%

Skills That Affect Customer Service Associate Salaries


National Average
Rs 301,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
21 %
Male
79 %

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 3%
vision benefits
Vision: 4%
no benefits
None: 25%