The average salary for a Customer Service Associate with Customer Service skills in India is Rs 235,131.
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Rs 146k - Rs 406k
Rs 2k - Rs 70k
Rs 814 - Rs 47k
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Rs 151k - Rs 431k
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Job Description for Customer Service Associate
Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely fashion. …Read more
Customer Service Associate Tasks
- Provide troubleshooting and technical assistance to customers.
- Assess the customer's needs and translation into solutions.
- Coordinate with customers to resolve any billing inquiries.
- Act as the first point of contact for customers seeking help with products or technical issues.
Popular Employer Salaries for Customer Service Associate
The top respondents for the job title Customer Service Associate are from the companies Amazon.com Inc, Tata Consultancy Services Limited and Wipro. Reported salaries are highest at Accenture where the average pay is Rs 346,849. Other companies that offer high salaries for this role include WNS Global Services and Tata Consultancy Services Limited, earning around Rs 326,597 and Rs 285,095, respectively. Intelenet Global Services pays the lowest at around Rs 150,400. Amazon.com Inc and Wipro also pay on the lower end of the scale, paying Rs 210,731 and Rs 219,015, respectively.
Customer Service Associate Job Listings
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Popular Skills for Customer Service Associate
Oral / Verbal Communication
Customer Relationship Management (CRM)
Skills in Oral / Verbal Communication, Customer Relations, Phone Support and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Data Entry.
Pay by Experience Level for Customer Service Associate
An entry-level Customer Service Associate with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of Rs 197,355 based on 150 salaries. An early career Customer Service Associate with 1-4 years of experience earns an average total compensation of Rs 233,375 based on 688 salaries. A mid-career Customer Service Associate with 5-9 years of experience earns an average total compensation of Rs 347,272 based on 138 salaries. An experienced Customer Service Associate with 10-19 years of experience earns an average total compensation of Rs 485,634 based on 25 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Associate in their job title in Bangalore, Karnataka earn an average of 26.2% more than the national average. These job titles also find higher than average salaries in Gurgaon, Haryana (10.4% more) and Chennai, Tamil Nadu (7.3% more). The lowest salaries can be found in Kolkata, West Bengal (16.4% less), Pune, Maharashtra (8.9% less) and Hyderabad, Andhra Pradesh (2.8% less).
Years of Experience
This data is based on 1,001 survey responses.
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