A Service Delivery Manager in Gurgaon, Delhi earns an average salary of Rs 1,100,000 per year. Skills that are associated with high pay for this job are IT Management and Operations Management.

Rs 453,451 - Rs 2,423,950
Rs 450K
Rs 1M
Rs 2M
MEDIAN: Rs 1,387,500
10%
50%
90%
Rs 0Rs 2M
Salary Rs 453,451 - Rs 2,423,950
Bonus Rs 0.00 - Rs 391,486
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 453,451 - Rs 2,603,379
  • Country: India
  • Currency: INR
  • Updated: 17 Jan 2018
  • Individuals Reporting: 22

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

1-4 years
9%
5-9 years
32%
10-19 years
59%

Skills That Affect Service Delivery Manager Salaries

IT Management
▲50%

Operations Management
▲41%

National Average
Rs 1,487,000

People Management
▼19%

Years of Experience

1-4 years
9%
5-9 years
32%
10-19 years
59%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 10%
vision benefits
Vision: 14%
no benefits
None: 10%