The average pay for a Service Delivery Manager in New Delhi, Delhi is Rs 840,000 per year. The highest paying skills associated with this job are Project Management, People Management, and IT Management.

Rs 489,796 - Rs 2,625,000
Rs 490K
Rs 1M
Rs 3M
MEDIAN: Rs 1,102,021
10%
50%
90%
Rs 0Rs 2M
Salary Rs 489,796 - Rs 2,625,000
Bonus Rs 10,304 - Rs 387,832
Profit Sharing Rs 500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 495,459 - Rs 2,625,000
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 34

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

Gender

Female
4 %
Male
96 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
3%
5-9 years
15%
10-19 years
76%
20 years or more
6%

Skills That Affect Service Delivery Manager Salaries

Project Management
▲20%

People Management
▲16%

National Average
Rs 1,137,000

IT Management
▼1%

Information Technology Infrastructure Library (ITIL)
▼10%

Operations Management
▼23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
4 %
Male
96 %

Years of Experience

1-4 years
3%
5-9 years
15%
10-19 years
76%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 7%
vision benefits
Vision:
no benefits
None: 19%