Service Delivery Manager at Cognizant Technology Solutions Corp Salary (India)

The average pay for a Service Delivery Manager at Cognizant Technology Solutions Corp is Rs 1,397,565 per year. Most people with this job move on to other positions after 20 years in this field. Skills that are associated with high pay for this job are IT Management and Project Management.

Rs 1,035,792 - Rs 1,855,431
Rs 1M
Rs 1M
Rs 2M
MEDIAN: Rs 1,372,708
10%
50%
90%
Rs 0Rs 2M
Salary Rs 1,035,792 - Rs 1,855,431
Bonus Rs 71,216 - Rs 204,817
Profit Sharing Rs 275,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 1,097,648 - Rs 2,087,511
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 40

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Cognizant Technology Solutions Corp Reviews

Q: What is it like working as a Service Delivery Manager at Cognizant Technology Solutions Corp?

Service Delivery Manager in Chennai:
"Good."
Pros: Decent bonus.
Cons: Old employee are paid less than laterals.

Key Stats for Service Delivery Manager

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
5%
5-9 years
25%
10-19 years
70%

Experience Affects Service Delivery Manager Salaries

National Average
Rs 1,448,000

▼2%

Mid-Career
▼3%

Skills That Affect Service Delivery Manager Salaries

IT Management
▲26%

Project Management
▲10%

People Management
▲6%

Program Management
▲5%

Information Technology Infrastructure Library (ITIL)
▼0%

National Average
Rs 1,448,000

Operations Management
▼3%

Customer Relationship Management (CRM)
▼10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Years of Experience

1-4 years
5%
5-9 years
25%
10-19 years
70%

Common Health Benefits

medical benefits
Medical: 97%
dental benefits
Dental: 16%
vision benefits
Vision: 21%
no benefits
None: 3%