The average salary for a Mid-Career Technical Support Manager is Rs 880,601 per year.

Rs 372,985 - Rs 1,615,828
Rs 370K
Rs 880K
Rs 2M
MEDIAN: Rs 882,242
10%
50%
90%
Rs 0Rs 1M
Salary Rs 372,985 - Rs 1,615,828
Bonus Rs 9,967 - Rs 192,190
Profit Sharing Rs 9,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 387,386 - Rs 1,699,424
  • Country: India
  • Currency: INR
  • Updated: 17 Jan 2018
  • Individuals Reporting: 202

Job Description for Technical Support Manager

Technical support managers supervise a company's technical support. They must provide their team with strong leadership and direction to increase productivity. Being able to resolve the issues of customers and employees, being able to motivate a team, and being able to identify problems and recommend improvements to technical support processes are vital.

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Technical Support Manager Tasks

  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.

Technical Support Manager Job Listings

Pay Difference by Location

National Average: Rs 910,511

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Manager

Gender

Female
6 %
Male
94 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 19 votes.
5-9 years
71%
10-19 years
29%

Skills That Affect Technical Support Manager Salaries

National Average
Rs 911,000

Microsoft SQL Server
▼1%

People Management
▼5%

Microsoft Office
▼6%

Microsoft Word
▼6%

Windows Operating System General Use
▼18%

Network Management / Administration
▼26%

Windows NT / 2000 / XP Networking
▼28%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 19 votes.

Gender

Female
6 %
Male
94 %

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
no benefits
None: 26%