The average salary for an Experienced Technical Support Manager is Rs 1,441,952 per year. A skill in UNIX is associated with high pay for this job.

Rs 615,612 - Rs 2,218,583
Rs 620K
Rs 1M
Rs 2M
MEDIAN: Rs 1,302,035
10%
50%
90%
Rs 0Rs 2M
Salary Rs 615,612 - Rs 2,218,583
Bonus Rs 29,441 - Rs 342,370
Profit Sharing Rs 30,521
Commission Rs 50,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 652,705 - Rs 2,457,558
  • Country: India
  • Currency: INR
  • Updated: 18 Jan 2018
  • Individuals Reporting: 251

Job Description for Technical Support Manager

Technical support managers supervise a company's technical support. They must provide their team with strong leadership and direction to increase productivity. Being able to resolve the issues of customers and employees, being able to motivate a team, and being able to identify problems and recommend improvements to technical support processes are vital.

Read More...

Technical Support Manager Tasks

  • Plan, direct, and coordinate of the internal information technology help desk.
  • Oversee critical production events, targeting and managing trend analysis and metrics reporting.
  • Perform administrative management of technical support and queue management.
  • Perform extensive customer communication.
  • Hire, review, and fire non-management employees.

Technical Support Manager Job Listings

Pay Difference by Location

National Average: Rs 1,358,790

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Manager

Gender

Female
8 %
Male
92 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
10-19 years
97%
20 years or more
3%

Skills That Affect Technical Support Manager Salaries

UNIX
▲34%


Microsoft Word
▲10%

National Average
Rs 1,359,000

Microsoft SQL Server
▼2%

Microsoft Office
▼9%

Windows NT / 2000 / XP Networking
▼10%

Network Management / Administration
▼29%

Windows Operating System General Use
▼29%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
8 %
Male
92 %

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 8%
vision benefits
Vision: 7%
no benefits
None: 16%