Average Customer Service Manager Salary in New Zealand

NZ$63,449
Avg. Base Salary (NZD)
10%
NZ$47k
MEDIAN
NZ$63k
90%
NZ$90k

The average salary for a Customer Service Manager is NZ$63,449

Base Salary
NZ$47k - NZ$90k
Bonus
NZ$2k - NZ$12k
Commission
NZ$0 - NZ$11k
Total Pay
NZ$42k - NZ$88k
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What is the Pay by Experience Level for Customer Service Managers?

What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
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Gender Breakdown

Female
72.6%
Male
27.4%
This data is based on 146 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

20%

Dental

1%

Vision

3%

None

80%