The average hourly pay for a Call Center Agent in Philippines is PHP 81.26.
Is Call Center Agent your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.
PHP 35 - PHP 247
PHP 1,009 - PHP 48,177
PHP 252 - PHP 188,726
PHP 22,500 - PHP 140,000
PHP 17,298 - PHP 465,316
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Call Center Agent
Call center agents work in telephone call center where they may receive incoming calls from customers regarding a product or service or place outgoing calls to current or potential customers. They are required to help customers in a number of areas, such as billing, service issues, and orders. They typically work on a computer at a workstation or cubicle, where they log the calls they make or receive and enter customer information into a specialized database. They may be required to take on addi…Read more
Call Center Agent Tasks
- Consult with customers by telephone to provide information, take orders, answer questions and handle complaints.
- Place outbound calls, following a script to generate sales.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
- Update customer files and databases.
The top respondents for the job title Call Center Agent are from the companies iQor, Concentrix Corporation and Concentrix Corporation. Reported salaries are highest at iQor where the average pay is PHP 74.95. Concentrix Corporation pays the lowest at around PHP 47.00.
Call Center Agent Job Listings
Search for more jobs
Popular Skills for Call Center Agent
Avg. Hourly Rate
Call Center Operations
Skills in Customer Service, Sales, Oral / Verbal Communication and Call Center Operations are correlated to pay that is above average. Skills that pay less than market rate include Inbound Calls.
Pay by Experience Level for Call Center Agent
An entry-level Call Center Agent with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of PHP 72.70 based on 113 salaries. An early career Call Center Agent with 1-4 years of experience earns an average total compensation of PHP 80.64 based on 304 salaries. A mid-career Call Center Agent with 5-9 years of experience earns an average total compensation of PHP 113.10 based on 75 salaries. An experienced Call Center Agent with 10-19 years of experience earns an average total compensation of PHP 119.83 based on 34 salaries.
Years of Experience
This data is based on 526 survey responses.
Related Job Salaries
PHP 54 - PHP 309
PHP 70 - PHP 793
PHP 44 - PHP 495
PHP 8 - PHP 247
PHP 74 - PHP 2k
PHP 37 - PHP 498
PHP 39 - PHP 750
PHP 45 - PHP 634
PHP 39 - PHP 654
PHP 196 - PHP 940