Average Customer Service Associate Salary in Philippines

₱223,643
Avg. SalaryShow Hourly Rate
₱30,000
Bonus
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The average salary for a Customer Service Associate in Philippines is ₱223,643.
10%
PHP 18k
MEDIAN
PHP 224k
90%
PHP 437k
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United States (change)
Salary
₱18k - ₱437k
Bonus
₱5k - ₱101k
Total Pay
₱24k - ₱440k

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Job Description for Customer Service Associate

Customer Service Associate Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Popular Employer Salaries for Customer Service Associate

The top respondents for the job title Customer Service Associate are from the companies Concentrix Corporation, Accenture and Sutherland Global Services Inc.. Reported salaries are highest at Accenture where the average pay is ₱303,250. Sutherland Global Services Inc. pays the lowest at around ₱184,500.

Customer Service Associate Job Listings

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Popular Skills for Customer Service Associate

Skills in Customer Service, Phone Support, Oral / Verbal Communication and Cash Handling are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations.

Pay by Experience Level for Customer Service Associate

An entry-level Customer Service Associate with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₱168,247 based on 37 salaries. An early career Customer Service Associate with 1-4 years of experience earns an average total compensation of ₱215,487 based on 121 salaries. A mid-career Customer Service Associate with 5-9 years of experience earns an average total compensation of ₱256,308 based on 50 salaries. An experienced Customer Service Associate with 10-19 years of experience earns an average total compensation of ₱372,000 based on 16 salaries.

Years of Experience

This data is based on 224 survey responses.
Entry Level
16.5%
Early Career
54.0%
Mid Career
22.3%
Experienced
7.1%

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