Customer Service Associate Salary in Philippines

The average salary for a Customer Service Associate in Philippines is ₱223,643.

10%

PHP 18k

MEDIAN

PHP 224k

90%

PHP 437k

Salary

₱18k - ₱437k

Bonus

₱5k - ₱101k

Total Pay

₱24k - ₱440k

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Job Description for Customer Service Associate

Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely fashion. …Read more

Customer Service Associate Tasks

Provide troubleshooting and technical assistance to customers.
Assess the customer's needs and translation into solutions.
Coordinate with customers to resolve any billing inquiries.
Act as the first point of contact for customers seeking help with products or technical issues.

Popular Employer Salaries for Customer Service Associate

Concentrix Corporation

₱216k

Accenture

₱303k

Sutherland Global Services Inc.

₱185k

The top respondents for the job title Customer Service Associate are from the companies Concentrix Corporation, Accenture and Sutherland Global Services Inc.. Reported salaries are highest at Accenture where the average pay is ₱303,250. Sutherland Global Services Inc. pays the lowest at around ₱184,500.

Customer Service Associate Job Listings

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Popular Skills for Customer Service Associate

Customer Service

₱245,031

124 responses

Phone Support

₱260,000

22 responses

Oral / Verbal Communication

₱237,600

18 responses

Customer Relations

₱223,000

15 responses

Cash Handling

₱240,000

9 responses

Skills in Customer Service, Phone Support, Oral / Verbal Communication and Cash Handling are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations.

Pay by Experience Level for Customer Service Associate

An entry-level Customer Service Associate with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₱168,247 based on 37 salaries. An early career Customer Service Associate with 1-4 years of experience earns an average total compensation of ₱215,487 based on 121 salaries. A mid-career Customer Service Associate with 5-9 years of experience earns an average total compensation of ₱256,308 based on 50 salaries. An experienced Customer Service Associate with 10-19 years of experience earns an average total compensation of ₱372,000 based on 16 salaries.