Average Customer Service Specialist Salary in Philippines

₱333,736
Avg. SalaryShow Hourly Rate
₱33,000
Bonus
₱395,000
Commission
₱20,000
Profit Sharing
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The average salary for a Customer Service Specialist in Philippines is ₱333,736.
10%
PHP 165k
MEDIAN
PHP 334k
90%
PHP 523k
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United States (change)
Salary
₱165k - ₱523k
Bonus
₱5k - ₱119k
Profit Sharing
₱0 - ₱20k
Commission
₱0 - ₱395k
Total Pay
₱64k - ₱523k

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Popular Employer Salaries for Customer Service Specialist

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Popular Skills for Customer Service Specialist

Skills in Call Center Operations and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Phone Support, Customer Relations and Customer Service.

Pay by Experience Level for Customer Service Specialist

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₱246,000 based on 16 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of ₱278,451 based on 111 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of ₱326,857 based on 57 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of ₱385,240 based on 21 salaries.

Years of Experience

This data is based on 205 survey responses.
Entry Level
7.8%
Early Career
54.1%
Mid Career
27.8%
Experienced
10.2%

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