A Claims Handler earns an average salary of £18,716 per year. Most people with this job move on to other positions after 20 years in this field.

£14,705 - £27,118
£15K
£19K
£27K
MEDIAN: £18,961
10%
50%
90%
£7.87 - £13.30
£7
£10
£13
MEDIAN: £10.02
10%
50%
90%
£0£27K
Salary £14,705 - £27,118
Bonus £397 - £3,103
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£14,778 - £27,543
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 16 Jun 2018
  • Individuals Reporting: 350
Hourly Data £0£21
Hourly Rate £7.87 - £13.30
Overtime £8.11 - £21.77
Annual Data £0£27K
Bonus £397 - £3,103
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£14,778 - £27,543
  • Country: United States
  • Currency: GBP
  • Updated: 16 Jun 2018
  • Individuals Reporting: 14

Job Description for Claims Handler

A claims handler typically works for an insurance company and is in charge of determining whether a claim is legitimate or fraudulent, as well as determining a payout for legitimate claims. They work directly with clients, adjusters, and company representatives in the course of their work. On a day-to-day basis, a claims handler is responsible for guiding people through the claims process, filing documents, interviewing people who have filed claims, and analyzing submitted claims. They are also tasked with sharing claim information with company representatives. Other responsibilities include contacting brokers to help determine whether claims are legitimate, updating client files, and performing other office work. A claims handler usually works full time in an office setting. Travel may be required depending on the company.

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Claims Handler Tasks

  • Records first report claim details and information via telephone or mail.
  • Processes basic claims within policy guidelines.
  • Answer coverage and claim questions for policyholders.
  • Maintains claim logs and subrogation files and case files.

Claims Handler Job Listings

Popular Skills for Claims Handler

Pay by Experience Level for Claims Handler

Pay by Experience for a Claims Handler has a positive trend. An entry-level Claims Handler with less than 5 years of experience can expect to earn an average total compensation of ₤18,000 based on 98 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Claims Handler with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤20,000 based on 46 salaries. An experienced Claims Handler which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤24,000 based on 26 salaries. A Claims Handler with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤19,000 based on 9 salaries.

Pay Difference by Location

National Average: £19,402

Larger city markers indicate a job is popular in that location.

Claims Handler Reviews

Q: What is it like working as a Claims Handler?

Claims Handler in Glasgow:
"Stressful mentally but good colleagues."
Pros: Responsibility of managing your own workload.
Cons: The pay could be a more reflective of the skills and experience required for the role.

Related Job Salaries

Key Stats for Claims Handler

Gender

Female
44 %
Male
56 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
6%
1-4 years
54%
5-9 years
22%
10-19 years
15%
20 years or more
4%

Experience Affects Claims Handler Salaries

▲23%

▲2%

National Average
₤19,000

Late-Career
▼3%

▼7%

Skills That Affect Claims Handler Salaries

▲5%



National Average
₤19,000

Insurance
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
6%
1-4 years
54%
5-9 years
22%
10-19 years
15%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 22%
dental benefits
Dental: 12%
vision benefits
Vision: 21%
no benefits
None: 67%