The average salary for a Computer / Network Support Technician is £19,812.
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£14k - £27k
£302 - £4k
£0 - £800
£13k - £27k
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Job Description for Computer / Network Support Technician
A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc. This job requires ex…Read more
Computer / Network Support Technician Tasks
- Provide continuous status information to ensure customer satisfaction.
- Initiate customer contact, escalate to appropriate parties and resolve incidents.
- Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
- Respond to technical issues as they arise.
Computer / Network Support Technician Job Listings
Popular Skills for Computer / Network Support Technician
Windows Server 2012 R2
Skills in Network Management / Administration, Windows Operating System General Use, Microsoft Exchange and Windows Server 2012 R2 are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office.
Pay by Experience Level for Computer / Network Support Technician
An entry-level Computer / Network Support Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £18,083 based on 85 salaries. An early career Computer / Network Support Technician with 1-4 years of experience earns an average total compensation of £18,531 based on 248 salaries. A mid-career Computer / Network Support Technician with 5-9 years of experience earns an average total compensation of £21,705 based on 92 salaries. An experienced Computer / Network Support Technician with 10-19 years of experience earns an average total compensation of £22,279 based on 71 salaries. In their late career (20 years and higher), employees earn an average total compensation of £24,242.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Computer / Network Support Technician in their job title in London, England: London earn an average of 17.0% more than the national average. These job titles also find higher than average salaries in Cambridge, England: Cambridgeshire (8.5% more) and Edinburgh, Scotland: Edinburgh (4.4% more). The lowest salaries can be found in Manchester, England: Manchester (12.8% less), Birmingham, England: West Midlands (10.4% less) and Portsmouth, England: Hampshire (8.9% less).
Years of Experience
This data is based on 515 survey responses.
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