£34,758
Avg. Salary
£7.13
Avg. Hourly Rate

Average additional compensation:

£2,932

Bonus

£500

Commission

What am I worth?
How should I pay?

The average pay for a Customer Relationship Management (CRM) Manager is £7.13 per hour.

The average pay for a Customer Relationship Management (CRM) Manager is £34,758 per year.

£0.00
10%
£7.13
50%
£0.00
90%
MEDIAN £7.13
£24k
10%
£35k
50%
£50k
90%
MEDIAN £34,758
£24,366 - £50,230
£24K
£35K
£50K
MEDIAN: £34,758
10%
50%
90%
£0£53K
Salary £24,366 - £50,230
Bonus £50.00 - £9,000
Commission £500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£24,417 - £53,046
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 19 Feb 2019
  • Individuals Reporting: 179

Job Description for Customer Relationship Management (CRM) Manager

Customer relationship management (CRM) managers work in many types of industries to ensure organizations' success in profitability, reputation, and customer satisfaction. These professionals manage the relationship between the business and the consumer. A CRM manager is concerned with customer experience: How can the business improve the customer’s satisfaction and the likelihood that they return for future business? CRM managers also often work closely with the marketing department, providing employees with tools and technology to better serve customer needs.

Read More...
Customer Relationship Management (CRM) Manager Tasks
  • Develop and execute marketing campaign strategy and analyze campaign performance.
  • Communicate with internal and external partners to meet customer expectations.
  • Negotiate contract renewal, draft reports, and provide progress analysis.
  • Monitor and provide support on the implementation of service agreements.

Customer Relationship Management (CRM) Manager Job Listings

Pay by Experience Level for Customer Relationship Management (CRM) Manager

Pay by Experience for a Customer Relationship Management (CRM) Manager has a positive trend. An entry-level Customer Relationship Management (CRM) Manager with less than 5 years of experience can expect to earn an average total compensation of ₤33,000 based on 65 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Relationship Management (CRM) Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤42,000 based on 39 salaries. An experienced Customer Relationship Management (CRM) Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤47,000 based on 13 salaries. A Customer Relationship Management (CRM) Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤38,000 based on 6 salaries.

Pay Difference by Location

22%

National Average: £35,204

Larger city markers indicate a job is popular in that location.

Customer Relationship Management (CRM) Manager Reviews

Q: What is it like working as a Customer Relationship Management (CRM) Manager?

Customer Relationship Management (CRM) Manager in Birmingham:
"Thriving environment."
Pros: Close to all transport links for country
Cons: Traffic

Customer Relationship Management (CRM) Manager in Windsor:
Pros: Lots of shops and food/restaurant options.
Cons: Expensive.

Related Job Salaries

Key Stats for Customer Relationship Management (CRM) Manager

Gender

Female
53 %
Male
47 %
Less than 1 year
2%
1-4 years
44%
5-9 years
31%
10-19 years
19%
20 years or more
4%

Experience Affects Customer Relationship Management (CRM) Manager Salaries

Experienced
▲34%

Mid-Career
▲19%

Late-Career
▲9%

National Average
₤35,000

▼7%

Skills That Affect Customer Relationship Management (CRM) Manager Salaries

People Management
▲22%

Email Marketing
▲10%

Data Analysis
▲3%

National Average
₤35,000


Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
2%
1-4 years
44%
5-9 years
31%
10-19 years
19%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 38%
dental benefits
Dental: 9%
vision benefits
Vision: 9%
no benefits
None: 58%