The average pay for a Customer Relationship Management (CRM) Manager is £7.13 per hour.
The average pay for a Customer Relationship Management (CRM) Manager is £34,758 per year.
Job Description for Customer Relationship Management (CRM) Manager
Customer relationship management (CRM) managers work in many types of industries to ensure organizations' success in profitability, reputation, and customer satisfaction. These professionals manage the relationship between the business and the consumer. A CRM manager is concerned with customer experience: How can the business improve the customer’s satisfaction and the likelihood that they return for future business? CRM managers also often work closely with the marketing department, providing employees with tools and technology to better serve customer needs.
Read More...- Develop and execute marketing campaign strategy and analyze campaign performance.
- Communicate with internal and external partners to meet customer expectations.
- Negotiate contract renewal, draft reports, and provide progress analysis.
- Monitor and provide support on the implementation of service agreements.
Customer Relationship Management (CRM) Manager Job Listings
Pay by Experience Level for Customer Relationship Management (CRM) Manager
Pay by Experience for a Customer Relationship Management (CRM) Manager has a positive trend. An entry-level Customer Relationship Management (CRM) Manager with less than 5 years of experience can expect to earn an average total compensation of ₤33,000 based on 65 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Relationship Management (CRM) Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤42,000 based on 39 salaries. An experienced Customer Relationship Management (CRM) Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤47,000 based on 13 salaries. A Customer Relationship Management (CRM) Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤38,000 based on 6 salaries.
Pay Difference by Location
Customer Relationship Management (CRM) Manager Reviews
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Key Stats for Customer Relationship Management (CRM) Manager
Gender
Female
53 % |
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Male
47 % |
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