£19,986
Avg. Salary
£7.32
Avg. Hourly Rate
Help us gather more data! Is Customer Service Coordinator your job title? Find out what you're worth.

The average pay for a Customer Service Coordinator is £7.32 per hour.

The average pay for a Customer Service Coordinator is £19,986 per year.

£6.73
10%
£7.32
50%
£9.34
90%
MEDIAN £7.32
£16k
10%
£20k
50%
£26k
90%
MEDIAN £19,986
£15,752 - £25,604
£16K
£20K
£26K
MEDIAN: £19,986
10%
50%
90%
£6.73 - £9.34
£7
MEDIAN: £7.32
50%
£0£25K
Salary £15,752 - £25,604
Bonus £344 - £2,954
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,481 - £25,814
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 12 Feb 2019
  • Individuals Reporting: 181
Hourly Data £0£16
Hourly Rate £7.32
Overtime £13.00
Annual Data £0£25K
Bonus £344 - £2,954
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,481 - £25,814
  • Country: United States
  • Currency: GBP
  • Updated: 12 Feb 2019
  • Individuals Reporting: 8

Job Description for Customer Service Coordinator

A customer service coordinator works to provide a high level of customer service for an organization. Often, a customer service coordinator interacts with customers to answer their inquiries about products, accounts, and services. The coordinator also works to alleviate customer complaints and processes customer orders for products and services. They also work to ensure the accuracy of customer and business records by obtaining information from the customer; the information gathered also is used to determine if any new products or services would benefit the customer. The customer service coordinator often communicates with the customer over the phone or through email. Depending on the customer's complaint or issue, the customer service coordinator may need to discuss the issue at length with the customer to adequately satisfy their concerns.

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Common Career Paths for Customer Service Coordinator


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Customer Service Coordinator Job Listings

Pay by Experience Level for Customer Service Coordinator

Pay by Experience for a Customer Service Coordinator has a positive trend. An entry-level Customer Service Coordinator with less than 5 years of experience can expect to earn an average total compensation of ₤19,000 based on 65 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Coordinator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤21,000 based on 27 salaries. An experienced Customer Service Coordinator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤21,000 based on 17 salaries. A Customer Service Coordinator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤24,000 based on 9 salaries.

Related Job Salaries

Key Stats for Customer Service Coordinator

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
5%
1-4 years
52%
5-9 years
22%
10-19 years
14%
20 years or more
7%

Experience Affects Customer Service Coordinator Salaries

Late-Career
▲19%

Experienced
▲5%

Mid-Career
▲3%

National Average
₤20,000

Entry-Level
▼4%

Skills That Affect Customer Service Coordinator Salaries

Problem Solving
▲6%

National Average
₤20,000


Oral / Verbal Communication
▼11%

Administration
▼30%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
5%
1-4 years
52%
5-9 years
22%
10-19 years
14%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 29%
dental benefits
Dental: 8%
vision benefits
Vision: 13%
no benefits
None: 67%