Avg. Base Salary (GBP)
The average salary for a Customer Service Specialist is £20,282
What is the Pay by Experience Level for Customer Service Specialists?
An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of £21,091 based on 114 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of £21,961 based on 48 salaries. An …Read more
What Do Customer Service Specialists Do?
Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within …Read more