£21,314
Avg. Salary
£8.00
Avg. Hourly Rate
Help us gather more data! Is Customer Service Trainer, Call Center your job title? Find out what you're worth.

The average pay for a Customer Service Trainer, Call Center is £8.00 per hour.

The average pay for a Customer Service Trainer, Call Center is £21,314 per year.

£6.95
10%
£8.00
50%
£9.90
90%
MEDIAN £8.00
£17k
10%
£21k
50%
£29k
90%
MEDIAN £21,314
£17,172 - £28,763
£17K
£21K
£29K
MEDIAN: £21,314
10%
50%
90%
£6.95 - £9.90
£8
MEDIAN: £8.00
50%
£0£28K
Salary £17,172 - £28,763
Bonus £0.00 - £2,058
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,120 - £28,765
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 11 Feb 2019
  • Individuals Reporting: 65
Hourly Data £0£14
Hourly Rate £8.00
Overtime £14.00
Annual Data £0£28K
Bonus £0.00 - £2,058
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,120 - £28,765
  • Country: United States
  • Currency: GBP
  • Updated: 11 Feb 2019
  • Individuals Reporting: 5

Job Description for Customer Service Trainer, Call Center

Customer service trainers for call centers are responsible for ensuring their company provides the highest possible quality of customer service for employees. A call center is a bank of workers who either take inbound calls or make outbound calls; they may work in sales, customer support, and/or other areas. The customer service trainer is responsible for ensuring that the staff is knowledgeable in all aspects of the company's offerings and that there is a high level of quality control. Designing competency tests, teaching phone communication skills, and reporting results to superiors is all a required part of the job. Trainers are also responsible for implementing new teaching and training techniques, as well as evaluating existing techniques.

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Customer Service Trainer, Call Center Pay By Employer

$0$75K

Alorica, Inc.
11 profiles
$28,347

Verizon Wireless
10 profiles
$54,862

$27,550

$30,155

Customer Service Trainer, Call Center Job Listings

Related Job Salaries

Key Stats for Customer Service Trainer, Call Center

Gender

Female
47 %
Male
53 %
Less than 1 year
6%
1-4 years
54%
5-9 years
24%
10-19 years
14%
20 years or more
1%

Experience Affects Customer Service Trainer, Call Center Salaries

Experienced
▲33%

Mid-Career
▲23%

National Average
₤21,000

Entry-Level
▼3%

Skills That Affect Customer Service Trainer, Call Center Salaries

▲2%

National Average
₤21,000

Customer Service
▼9%

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
6%
1-4 years
54%
5-9 years
24%
10-19 years
14%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 35%
dental benefits
Dental: 11%
vision benefits
Vision: 31%
no benefits
None: 48%