The average salary for a Desktop Support Technician is £21,272 per year. Most people move on to other jobs if they have more than 10 years' experience in this career. A skill in Information Technology (IT) Support is associated with high pay for this job.

£15,390 - £29,661
£15K
£22K
£30K
MEDIAN: £22,084
10%
50%
90%
£6.59 - £20.03
£6
£10
£20
MEDIAN: £10.19
10%
50%
90%
£0£30K
Salary £15,390 - £29,661
Bonus £60.82 - £4,932
Profit Sharing £100.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,092 - £30,740
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 21 Apr 2018
  • Individuals Reporting: 207
Hourly Data £0£32
Hourly Rate £6.59 - £20.03
Overtime £15.00
Annual Data £0£30K
Bonus £60.82 - £4,932
Profit Sharing £100.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,092 - £30,740
  • Country: United States
  • Currency: GBP
  • Updated: 21 Apr 2018
  • Individuals Reporting: 14

Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.

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Desktop Support Technician Tasks

  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

Desktop Support Technician Job Listings

Pay Difference by Location

National Average: £22,097

Larger city markers indicate a job is popular in that location.

Desktop Support Technician Reviews

Q: What is it like working as a Desktop Support Technician?

Desktop Support Technician in London:
"Culture."
Pros: I enjoy the exposure to new technology and close knit team.
Cons: Business services, as a whole, are not valued or seen in good light by the rest of the business as a whole. Furthermore, perks, pay, benefits and culture all cast business services as second class citizens.

Related Job Salaries

Key Stats for Desktop Support Technician

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
5%
1-4 years
55%
5-9 years
26%
10-19 years
10%
20 years or more
5%

Experience Affects Desktop Support Technician Salaries

Experienced
▲21%

▲15%

National Average
₤22,000

▼11%

Skills That Affect Desktop Support Technician Salaries

Information Technology (IT) Support
▲7%


Windows Operating System General Use
▲1%

Microsoft Active Directory
▲1%

National Average
₤22,000


Network Support
▼13%

Microsoft Office
▼33%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
5%
1-4 years
55%
5-9 years
26%
10-19 years
10%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 26%
dental benefits
Dental: 10%
vision benefits
Vision: 22%
no benefits
None: 57%